37. How to Disrupt an Industry One Facial at a Time: Jenn Worley
December 1, 2022 | interview by Nada Jones
This episode was originally released on September 18, 2019.
When good friends and busy, working moms Karey Burke, Dawn Olmstead and Jenn Worley couldn’t find a great facial that they could afford on a regular basis, they decided to build it.
The powerhouse trio envisioned a place where men, women & teens could get spa-grade facials without all the fuss sans dark rooms and Peruvian flute music. Their goal was to create a fun, fresh, modern destination with an upbeat and uplifting vibe. Together with celebrity dermatologist, Dr. Harold Lancer, and a team of superstar estheticians the Face Haus was launched in Los Angeles in 2013, and the brand hasn’t stopped growing—or glowing—since.
Join our conversation with CCO, Jenn Worley, for a look at how she built a disruptive service brand, took on investors to expand into multiple locations, and cultivate a culture of inclusivity with employees and customers alike.
Listen on Apple Podcast | Spotify | Stitcher | Google Podcast | Or right here!
Jenn Recommends…
LONG WALKS WITH DOG TO COMBAT DECISION FATIGUE
Follow Jenn at @jenn_worley and Face Haus @facehaus on Instagram. Be sure to check out Face Haus services at thefacehaus.com.
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